Personal Information Collection
We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, or redeem MReward points. The type of personal information we may collect could include, for example, your name, email address, mobile phone number, date of birth, credit/debit card information; and other information collected on registration. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards and guidelines issued by Bank Negara Malaysia, to store and secure such client information from unauthorized access and use, alteration and destruction.
Non-personally identifying information
We may also collect non-personally identifying information about your visit to our web and other similar sites based on your browsing (click-stream) activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customized service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information relating to our website is used to create reports about the use of the website.
What data we collect?
We may collect information for a number of purposes which you will be provided that includes: processing your orders and managing and administering your account; authenticate the valid phone numbers for the transactions purposes; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other 'identifiable' information to protect your data from unauthorized access); the purpose for security and dispute management. We use this information to customize your experience on MCSB site and to provide you with the most relevant products, services and offers.
How will we use your information?
We may undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers automated means such as mobile text message (SMS), Email, WAP and the world wide web (subject to any preferences expressed by you). This information helps us understand your interests and develop an understanding of what might appeal to you. Based on these demographics, we are able to determine what types of products or service would benefit the most.
We may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those selected third parties without passing control of your personal information to the third party. For example we may send you information with your bill, or you may simply receive an advertisement on your personal web according to any preferences indicated by you and/or according to your interests. This helps us to make you aware of products and services that we may have specially negotiated for our own customers and which may be of individual interest to you.
When will we disclose your information to others?
We may disclose information about you, your account and your mobile phone to
Please note that MCSB does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment for billing (if so authorized) or when you buy product or service. It may also be necessary to pass your data to the organization from whom you have ordered any products or services.
MCSB may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.
This website uses Google AdWords
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings.
MCSB recognizes that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. MCSB is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorized access, accidental loss and/or destruction. We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information.
MCSB fully GUARANTEES the use of your credit cards when shopping through MRuncit. All of our database servers that contain customer information reside only on mRuncit physically secured premises or in our equally secured locations at our service provider. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. MCSB cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
MCSB comply with the Anti-Money Laundering and Counter Financing of Terrorism Act of Malaysia and applicable "know-your-customer" guidelines issued by Bank Negara Malaysia.
DF2-15-03 (unit 4 & 5) Persoft Tower,
6B Persiaran Tropicana,
Tropicana Golf & Country Resort,
47410 Petaling Jaya,
Tel & Fax : +603-78877745