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Privacy Policy

This website is owned and run by MRuncit Commerce Sdn Bhd (hereinafter referred to as 'MCSB'). MCSB is committed to respecting your privacy and to complying with applicable data protection and privacy laws. You can visit our web without disclosing any personally identifiable information about yourself. If you do submit personal information by ordering products and services, you can be assured that we will use your personal information only to support your continuing relationship with MCSB. We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our web and when you generally use our products and services. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information. You should read this notice in conjunction with the terms & conditions of use for MCSB Web and any separate terms & conditions issued with your airtime or other product/service contract.

Personal Information Collection

We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, or redeem MReward points. The type of personal information we may collect could include, for example, your name, email address, mobile phone number, date of birth, credit/debit card information; and other information collected on registration. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you. We maintain physical, electronic and procedural safeguards that comply with applicable legal standards and guidelines issued by Bank Negara Malaysia, to store and secure such client information from unauthorized access and use, alteration and destruction.

Non-personally identifying information

We may also collect non-personally identifying information about your visit to our web and other similar sites based on your browsing (click-stream) activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customized service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information relating to our website is used to create reports about the use of the website.

What data we collect?

We may collect information for a number of purposes which you will be provided that includes: processing your orders and managing and administering your account; authenticate the valid phone numbers for the transactions purposes; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other 'identifiable' information to protect your data from unauthorized access); the purpose for security and dispute management. We use this information to customize your experience on MCSB site and to provide you with the most relevant products, services and offers.

How will we use your information?

We may undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers automated means such as mobile text message (SMS), Email, WAP and the world wide web (subject to any preferences expressed by you). This information helps us understand your interests and develop an understanding of what might appeal to you. Based on these demographics, we are able to determine what types of products or service would benefit the most.

We may also tell you about the products and services of carefully selected third parties and allow you to receive advertising and marketing information from those selected third parties without passing control of your personal information to the third party. For example we may send you information with your bill, or you may simply receive an advertisement on your personal web according to any preferences indicated by you and/or according to your interests. This helps us to make you aware of products and services that we may have specially negotiated for our own customers and which may be of individual interest to you.

You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy Statement. However, you can contact us at anytime to have your details removed from lists used by us for direct marketing purposes, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services - the choice is yours. To update your marketing preferences please email [insert email address] and quote your mobile and/or account number in the body of the email and tell us what you want us to do (i.e. 'opt-out Email', 'opt-out SMS' etc or if you have previously objected to receiving information by post for example, but would now like to change your mind and receive information then just say, 'opt-in post' in the subject header of your email).

When will we disclose your information to others?

We may disclose information about you, your account and your mobile phone to
i. companies designated as 'MCSB Affiliates' or 'Associates of MCSB' for the purposes and subject to the terms of this Privacy Policy Statement; and
ii. in the event that we undergo re-organization or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organized entity or third party for the purposes and subject to the terms of this Privacy Policy Statement. For the purposes of this Privacy Policy Statement, 'MCSB Affiliates' or 'MCSB Associates' means any company or other entity which directly or indirectly controls MCSB, or is directly or indirectly controlled by any entity that controls MCSB, or is directly or indirectly controlled by MCSB.

Please note that MCSB does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment for billing (if so authorized) or when you buy product or service. It may also be necessary to pass your data to the organization from whom you have ordered any products or services.

MCSB may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with applicable law.


We may use cookies to record details such as a user identity and general registration details on your PC. This helps us recognize you on subsequent visits so that you don't have to re-enter your registration details each time you visit us and allows us to carry out those activities mentioned in the above section "non-personally identifying information". Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to MRuncit.com and its sub-websites. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings.

Information Security

MCSB recognizes that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. MCSB is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorized access, accidental loss and/or destruction. We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information.

MCSB fully GUARANTEES the use of your credit cards when shopping through MRuncit. All of our database servers that contain customer information reside only on mRuncit physically secured premises or in our equally secured locations at our service provider. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. MCSB cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.

MCSB comply with the Anti-Money Laundering and Counter Financing of Terrorism Act of Malaysia and applicable "know-your-customer" guidelines issued by Bank Negara Malaysia.

Privacy Support

MCSB reserves the right to amend or modify this Privacy Policy Statement at any time and/or in response to changes in applicable data protection and privacy legislation. If you have any enquiry about MCSB's data protection and privacy policy or practices, please contact us online or by mail to:

DF2-15-03 (unit 4 & 5) Persoft Tower,
6B Persiaran Tropicana,
Tropicana Golf & Country Resort,
47410 Petaling Jaya,

Tel & Fax : +603-78877745

[email protected]